Training Coordinator

OpsWerks is a technical consulting company specializing in operational services for the high-tech industry. We help platform and infrastructure teams operate multi-cloud environments, execute complex migrations, and enable seamless app deployments.

Your Role

We are building a Technical Enablement team from the ground up to serve engineers across our organization. As our Training Coordinator, you'll be the operational backbone that keeps all our training programs running smoothly.

You'll manage logistics, coordinate schedules, support our trainers, and ensure every training session and Academy internship cohorts executes flawlessly. This is a high-impact operational role where your organizational excellence directly enables our team's success. 

• Manage training schedules and all logistics  

• Coordinate with HR and L&D teams on internship hiring timelines and processes 

• Support trainers with cohort logistics (onboarding schedules, cohort communications, equipment needs) 

• Track and manage training requests and backlog 

• Distribute and collect post-training surveys (trainers analyze the results) 

• Maintain shared team calendar and planning cycles 

• Track program completion rates and attendance 

• Create simple status reports and dashboards 

• Manage documentation repositories 

• Handle escalations and issue tracking 

• Execute on community activities (schedule sessions, send communications, maintain Slack channels) 

Your Qualifications

Program Coordination & Operations: 

• 2+ years in program coordination, operations, or administrative roles 

• Experience managing complex schedules and multi-stakeholder logistics 

• Strong organizational skills with high attention to detail 

• Ability to manage multiple priorities and deadlines simultaneously 

• Experience coordinating meetings, events, or training programs 

Cloud Technologies Expertise: 

• Strong hands-on experience with cloud platforms (AWS and/or GCP) 

• Solid understanding of cloud architecture, services, and best practices 

Assessment & Measurement: 

• Experience designing assessments that measure competency 

• Comfortable working with training metrics and effectiveness data 

• Data-informed approach to curriculum improvement 

Plus points if you have: 

• Experience training engineers at major tech companies or established training providers 

• Cloud certifications (AWS Solutions Architect, Google Cloud Professional, etc.) 

• Experience with Infrastructure as Code (Terraform, CloudFormation, etc.) 

• Working knowledge of CI/CD pipelines, containerization, and Kubernetes 

• Familiarity with observability tools (Prometheus, Grafana, DataDog, New Relic, etc.) 

• Experience with SRE, DevOps, or platform engineering practices 

• Experience with Learning Management Systems (LMS) 

• Understanding of chaos engineering or incident response concepts 

• Formal training in instructional design or adult learning principles