Opswerks specializes in making data center and cloud operation teams thrive. Our philosophy is about making technology "werk" for our customers by tailoring solutions to their exact needs. We believe that products, services, tools and processes should serve the needs of people, NOT the other way around.
Our global team of service architects, infrastructure admins and software engineers have built and operated some of the world's largest, most scalable environments over the past two decades. From 24/7 monitoring to infrastructure design to application development, our team of talented, creative and dynamic people has got it all covered.
Join us at Opswerks. Together, we can make technology "werk" for the people.
Do you have a passion for great talent and Engineering? Enjoy big challenges, working with and learning from a high-performing team? Do you want to take part in driving the next big business for OpsWerks?
We are looking for a Technical Learning Lead to manager the full technical training cycle for the company’s internship program and Product Services Group (PSG). As the Technical Learning Lead you will have the opportunity to build the IT Engineering Skills Training program for our engineering workforce. We are in the early stage of a multi-year strategy and you will own, soup to nuts, our process of designing and delivering technical professional development. Your skills in managing large programs, organizational effectiveness, change management, learning and IT Engineering skills will be critical to ensure engagement and adoption of this new program.
You'll support this effort by:
Project managing the efforts to support the program launch (that includes systems, business processes, training deployment, and change management).
Partnering with internal stakeholders to ensure our Learning Management System (LMS) and the LMS Suppliers will perform the needed functionality to provide a seamless and positive user experience
If you’re an expert with technology and have experience creating and coordinating training courses in a corporate environment, we’d like to meet you.
The Technical Learning Lead advocates and maintains the integrity of a thriving learning environment. Personifies OpsWerks values, and demonstrates a passion for the OpsWerks customer experience. As Training Lead you will work collaboratively with all aspects of the business to create a structured, open and sustained learning environment.
You will develop a custom training plan for The Academy Internship and work with PSG for their continuous upskilling. Monitor the overall effectiveness of programs and ensures all are implemented within quality standards.
You will deliver on tight timeframes for training completion, with an average completion percentage in the 90th percentile.
You will hold our people to high work behavior standards, giving in the moment relevant and specific feedback while leading the learning specialists in providing overall learning program structure.
In this role, you’ll report to the Head of Learning & Development. Day-to-day you’ll work closely with other teammates.
Our team is made up of individuals who are aligned through Opswerks’ values. In the spirit of building a healthy community, which requires open and honest communication, here are our expectations for each and everyone one of us at Opswerks:
Ready to start your awesome journey and be part of OpsWerks?