Social Media Manager

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Social Media Manager

Full-time · Manila

Who We Are

Opswerks specializes in making data center and cloud operation teams thrive. Our philosophy is about making technology "werk"​ for our customers by tailoring solutions to their exact needs. We believe that products, services, tools and processes should serve the needs of people, NOT the other way around.

Our global team of service architects, infrastructure admins and software engineers have built and operated some of the world's largest, most scalable environments over the past two decades. From 24/7 monitoring to infrastructure design to application development, our team of talented, creative and dynamic people has got it all covered.

Join us at Opswerks. Together, we can make technology "werk" for the people.

Your Role

As a Social Media Manager, you will own OpsWerks social media channels. In practice, this means creating written, video, and visual content across social networks, maintaining a content calendar and coordinating across teams to ensure that our social presence reflects what’s happening at OpsWerks. You will also be a key person in our existing community on social media, helping to make sure it is healthy and thriving and taking it to the next level through active engagement on social media. This is a key role for us as a tech computing company as our social profiles are an integral part of our brand and one of the first things that our customers and future team members see and get to know us through. You’ll work closely with the rest of the Talent and Product Services Group to create social media content on a weekly and monthly basis, as well as work closely with our People Business Partner (Culture Advocacy team) to keep them aware of upcoming planned content. Day-to-day, you’ll work hands-on scheduling posts, following industry trends, gathering insights, plus engaging with our community and customers, building relationships, and surfacing trends from within our community that can impact our overall strategy.

  • Own creating social media content. Coming up with ideas for ways to promote talent sourcing, upcoming content pieces, event launches, and any other announcements ensuring content resonates with the company culture and brand. This includes creating written content, graphics, and videos ranging from several seconds to several minutes.
  • Own the social media content calendar and planning process. Planning, managing, and coordinating the content calendar, researching upcoming relevant news, events, or holidays. Leading weekly or biweekly social content brainstorming sessions.
  • Own community management. Responding to and engaging with our community across social media platforms, primarily Twitter, Facebook, Instagram, and LinkedIn
  • Experiment and use data to inform strategy. Extract insights and learnings from each social channel and from your time engaging with our community, use these insights to inform our social strategy.
  • Advocate for our community. Within OpsWerks you are aware of our social media community’s perspective on various things from our people and culture and act as an advocate internally to make sure their perspective is taken into account.
  • Keep up to date with industry trends. Ensuring to keep on top of changes and new features across platforms and easily share those updates with Buffer’s audience on social media and within the company.
  • Be a strong OpsWerks voice: Adopt OpsWerks’ voice and tone across content work and ensure that anything published on any social channel is a good fit for OpsWerks’ brand and voice.

Your Qualifications

  • Bachelors Degree in journalism, communications, marketing, or public relations
  • Must have 3+ yrs prior experience creating social media content for a brand, preferably a software company.
  • Must have 2+ yrs experience creating social media graphics and short-form video content, like Instagram Reels or TikToks.
  • Must have 2+ yrs experience using tools to plan and collaborate on social media posts with several teammates.
  • Must have 2+ yrs prior experience engaging with a community on social media and building relationships online.
  • Excited and energized at the prospect of spending the day-to-day creating, scheduling, and posting content as well as engaging with our community on social media.
  • Outstanding written and verbal communication skills: You care about producing content that will resonate with a broad global audience.
  • Ability to create engaging content and ensure a consistent brand voice.
  • Strong understanding of important social media metrics and data.
  • Bias towards action with an ability to have a high output in the form of creating social media posts.

Your Team

In this role, you’ll report to the Lead of Talent Team and Head of People and Culture. Day-to-day you’ll work closely with other talent teammates as well as the agencies and freelancers that work with our talent team. As a member of a People and Culture organization, you will help shape OpsWerks overall brand through exceptional social media posts and maintaining a strong brand voice and presence across platforms.

Our team is made up of individuals who are aligned through Opswerks’ values. In the spirit of building a healthy community, which requires open and honest communication, here are our expectations for each and everyone one of us at Opswerks:

  • To uphold Opswerks’ Mission and Methods
  • To know, believe and execute each team’s mission plan
  • Growing in the 4 awarenesses (self, others, surroundings and situation)
  • To take ownership of your personal growth for the team’s well-being
  • To never give up, to never give in … only giving your best

Ready to start your awesome journey and be part of opswerks?