Your Role

• Evaluate business processes, procedures, work practices, and anticipating requirements, uncovering areas for improvement, developing and implementing solutions
• Lead reviews of business processes and developing optimization strategies
  
• Stay up-to-date on the latest frameworks and IT advancements
  
• Conduct meetings and presentations to share ideas and findings
  
• Communicate design ideas using user flows or process flows
  
• Work closely with the Product Manager and Technical Lead in order to detect inefficiencies and recommend optimal business and development practices, including system functionality and behavior
  
• Interface with software vendors to understand their solution offerings, conduct testings, arrange product demonstrations and lead implementation that address business needs
  
• Ensure solution documentation adheres to the business and functional requirements
  
• Work closely with Product Manager and UI/UX engineer to ensure that application interfaces and designs are documented and are aligned with user expectations and requirements
  
• Able to assist the Technical Lead in facilitating agile ceremonies and principles
  
• Organize and prepare metrics on a regular basis using repeatable methods
  
• Work closely with stakeholders and perform detailed requirements analysis. The output of the analysis would be business requirements, functional requirements, or product requirements.
  
• Create use cases and ensure that there are no gaps in the requirements and/or user experience.
  
• Provide leadership, training, coaching, and guidance to junior members
  
• Perform user acceptance testing and ensure that deployed product or feature adheres to agreed requirements
  
• Serve as a liaison between stakeholders, users and the development team
  

Your Qualifications

• At least 4 years of technical business analysis skills in a similar role, ideally in the Hi-Tech, FinTech, or Solutions Delivery industries

• Excellent research and analytical skills
  

• Highly proficient technical writing capabilities
  

• Excellent communication skills to collaborate with team members and business stakeholders
  

• Familiarity with Agile Scrum and Ceremonies
  

• Knowledge of IT processes and software, as well as business processes
  

• Excellent organizational skills and strong attention to detail
  

• Knowledge of data analysis techniques, methodologies, and visualizations
  

• Work independently and is able to execute from conception to implementation
  

• Manifest a strong sense of leadership, able to present and challenge ideas, provide insights, make decisions and persuade others to come up with the best solutions
  

• Experience in being a part of solutions/services delivery projects
  

• Familiarity with tools, methodologies, and best practices for both project management and business analysis
  

• Proven skills in managing projects, developing project plans, monitoring performance and timely completion of deliverables
  

• Strong sense of ownership, customer service, and integrity demonstrated through clear communication

• Must be amenable to work on hybrid work set-up (2 days WFH, 3 days on-site)

Plus Points

• Has experience in programming using languages such as Python, Javascript, or similar languages
• Familiarity with cloud platform such as AWS, Azure or GCP

Your Team