Senior Technical Business Analyst

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Senior Technical Business Analyst

At OpsWerks we're looking for a Senior Technical Business Analyst to join our team.

Full-time · Manila

Your Role

  • Evaluate business processes, procedures, work practices, and anticipating requirements, uncovering areas for improvement, developing and implementing solutions.

  • Lead reviews of business processes and developing optimization strategies.

  • Stay up-to-date on the latest frameworks and IT advancements.

  • Conduct meetings and presentations to share ideas and findings.

  • Communicate design ideas using user flows or process flows.

  • Work closely with the Product Manager and Technical Lead in order to detect inefficiencies and recommend optimal business and development practices, including system functionality and behavior.

  • Interface with software vendors to understand their solution offerings, conduct testings, arrange product demonstrations and lead implementation that address business needs.

  • Ensure solution documentation adheres to the business and functional requirements.

  • Work closely with Product Manager and UI/UX engineer to ensure that application interfaces and designs are documented and are aligned with user expectations and requirements.

  • Able to assist the Technical Lead in facilitating agile ceremonies and principles.

  • Organize and prepare metrics on a regular basis using repeatable methods.

  • Work closely with stakeholders and perform detailed requirements analysis. The output of the analysis would be business requirements, functional requirements, or product requirements.

  • Create use cases and ensure that there are no gaps in the requirements and/or user experience.

  • Provide leadership, training, coaching, and guidance to junior members.

  • Perform user acceptance testing and ensure that deployed product or feature adheres to agreed requirements.

  • Serve as a liaison between stakeholders, users, and the development team.

Your Qualifications

  • At least 4 years of technical business analysis skills in a similar role, ideally in the Hi-Tech, FinTech, or Solutions Delivery industries.

  • Excellent research and analytical skills.

  • Highly proficient technical writing capabilities.

  • Excellent communication skills to collaborate with team members and business stakeholders.

  • Familiarity with Agile Scrum and Ceremonies.

  • Knowledge of IT processes and software, as well as business processes.

  • Excellent organizational skills and strong attention to detail.

  • Knowledge of data analysis techniques, methodologies, and visualizations.

  • Work independently and is able to execute from conception to implementation.

  • Manifest a strong sense of leadership, able to present and challenge ideas, provide insights, make decisions and persuade others to come up with the best solutions.

  • Experience in being a part of solutions/services delivery projects.

  • Familiarity with tools, methodologies, and best practices for both project management and business analysis.

  • Proven skills in managing projects, developing project plans, monitoring performance and timely completion of deliverables.

  • Strong sense of ownership, customer service, and integrity demonstrated through clear communication.

  • Must be amenable to work on hybrid work set-up (2 days WFH, 3 days on-site).

Plus Points

  • Has experience in programming using languages such as Python, JavaScript, or similar languages.

  • Familiarity with cloud platform such as AWS, Azure or GCP.

Your Team

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Our team is made up of individuals who are aligned with OpsWerks’ values. In the spirit of building a healthy community, which requires open and honest communication, here are our expectations for every one of us at OpsWerks:

  • To uphold OpsWerks’ Mission and Methods.

  • To know, believe, and execute each team’s mission plan.

  • Growing in the 4 awareness (self, others, surroundings, and situation).

  • To take ownership of your personal growth for the team’s well-being.

  • To never give up, to never give in… only giving your best.

Ready to start your awesome journey and be part of OpsWerks?