About the job

As a Senior Multi-Cloud Infrastructure Engineer, you will play a critical role in managing and optimizing multi-cloud environments, with a primary focus on AWS and/or Alibaba Cloud. You will be responsible for ensuring high availability, performance, security, and operational efficiency in mission-critical systems. You will also serve as a key escalation point for troubleshooting complex cloud infrastructure issues and implementing automation-driven solutions to enhance reliability. 

This role requires deep hands-on expertise in AWS and Alibaba Cloud, with additional experience in GCP and Azure as a plus. You will work in a dynamic, fast-paced environment, collaborating with DevOps, SRE, and engineering teams to improve cloud operations. 

Multi-Cloud Support & Incident Management 

• Serve as a senior escalation point for complex infrastructure issues across AWS and Alibaba Cloud, ensuring timely resolution and minimal downtime. 

• Lead incident response, troubleshooting, and root cause analysis (RCA) for cloud service failures, performance degradation, and security incidents. 

• Develop and implement incident management playbooks to standardize troubleshooting and reduce resolution times. 

• Participate in a 24×7 on-call rotation, ensuring continuous monitoring and rapid response to critical incidents. 

Cloud Infrastructure Operations & Optimization 

• Monitor, maintain, and optimize cloud resources across AWS and Alibaba Cloud, ensuring scalability, cost efficiency, and compliance with best practices. 

• Manage multi-cloud networking including VPCs, Transit Gateways, VPNs, Load Balancers (AWS ALB/NLB, Alibaba SLB), and Firewalls. 

• Perform patch management, system updates, and security hardening to maintain a robust and secure cloud environment. 

• Optimize resource utilization and cost management across cloud platforms, leveraging FinOps best practices. 

Automation & Infrastructure as Code (IaC) 

• Automate routine cloud operations using Terraform, AWS CloudFormation, Alibaba ROS, Pulumi, and Ansible. 

• Develop and maintain automation scripts in Bash, Python, or Go to improve cloud reliability and efficiency. 

• Implement self-healing mechanisms, auto-scaling strategies, and proactive alerting systems to improve infrastructure resilience. 

Security, Compliance & Best Practices 

• Ensure cloud security best practices by managing IAM/RAM policies, encryption, and security group configurations. 

• Collaborate with security teams to conduct cloud security audits, risk assessments, and vulnerability management. 

• Implement and maintain compliance with industry standards 

Collaboration & Technical Leadership 

• Work closely with DevOps, SRE, and development teams to resolve cloud infrastructure challenges and enhance performance. 

• Provide mentorship and technical leadership to internal teams on multi-cloud best practices, automation, and cost optimization. 

• Document operational procedures, troubleshooting guides, and automation frameworks for knowledge sharing. 

About you

Education: 

• Bachelor’s degree or higher in Computer Science, Information Technology, or a related field. 

Experience: 

Multi-Cloud Infrastructure: 

• Primary focus on AWS and Alibaba Cloud – deploying, managing, and optimizing workloads across both platforms with at least 5 years solid working experience in AWS ecosystem.  

• Experience with multi-cloud architectures, including hybrid solutions with AWS + Alibaba Cloud, or AWS mixed with GCP/Azure. 

Cloud Services & Technologies: 

• AWS: EC2, VPC, IAM, S3, RDS, Lambda, Route 53, CloudFormation, CloudFront, CloudWatch, Auto Scaling, ALB/NLB, and Transit Gateway. 

• Alibaba Cloud: ECS, VPC, RAM, OSS, RDS, SLB, Function Compute, DNS, CloudMonitor, Auto Scaling, and Resource Orchestration Service (ROS). 

• Strong understanding of cloud security best practices, compliance, and cost optimization strategies. 

Linux Systems Administration: 

• Expertise in Red Hat Enterprise Linux (RHEL), Ubuntu, or other major Linux distributions. 

• Experience in hardening, troubleshooting, and performance tuning. 

Networking: 

• Proficiency in networking across cloud environments (AWS VPC Peering, Transit Gateway, Alibaba Cloud CEN, VPN, Direct Connect). 

• In-depth knowledge of TCP/IP, Firewalls (Security Groups, IPTables, ACLs), Load Balancing (AWS ELB/ALB, Alibaba SLB, Citrix NetScaler, NGINX, Envoy Proxy), and routing. 

Build & Release Management: 

• Hands-on experience with Git (GitHub/GitLab), Artifactory, and CI/CD tools like Jenkins, AWS CodePipeline/CodeDeploy, GitHub Actions, Spinnaker. 

• Experience with Java build tools (Maven, Gradle) and automated deployment strategies. 

Containerization & Orchestration: 

• Kubernetes (EKS, ACK), Docker, HashiCorp Nomad, AWS ECS. 

• Experience in container security, networking, and scaling strategies. 

Logging & Monitoring: 

• AWS CloudWatch, Alibaba CloudMonitor, Prometheus, Thanos, Grafana, Splunk, New Relic. 

• Strong observability and alerting strategies for multi-cloud environments. 

Scripting & Automation: 

• Proficiency in Bash, Python, or Go for automation, cloud resource management, and infrastructure deployment. 

• Expertise in Infrastructure as Code (IaC): Terraform, Pulumi, AWS CloudFormation, Alibaba ROS, Ansible, Puppet, Chef. 

SRE & DevOps Expertise: 

• Strong background in Site Reliability Engineering (SRE), DevOps culture, and automation-driven operations. 

• Experience in implementing highly available, scalable, and resilient cloud-native architectures. 

Communication & Collaboration: 

• Excellent verbal and written communication skills, with experience in cross-functional collaboration. 

Certifications (Preferred): 

• AWS Certified Solutions Architect / DevOps Engineer / Security 

• Alibaba Cloud Professional / Expert Certifications 

• Relevant Kubernetes (CKA/CKS), Terraform, or DevOps certifications are a plus.