Senior Cloud Applications Engineer

OpsWerks is a technical consulting company specializing in operational services for the high-tech industry. We help platform and infrastructure teams operate multi-cloud environments, execute complex migrations, and enable seamless app deployments.

Your Role

• Serve as Subject Matter Expert (SME) for distributed applications on hybrid cloud platforms, documenting best practices and providing guidance to peers. 

• Champion continuous operational improvements informed by metrics analysis and customer feedback. 

• Lead incident management, troubleshooting, response coordination, and conduct comprehensive post-incident reviews. 

• Clearly communicate complex technical issues to development teams, document root causes, and collaborate internally to create robust solutions. 

• Manage, deploy, and maintain enterprise applications and cloud-based systems using secure, scalable, and reliable frameworks. 

• Proactively monitor, troubleshoot, and optimize the health, performance, and reliability of applications and platforms. 

• Perform detailed log analysis and utilize stack traces to debug and resolve issues reported by partners and end-users. 

• Develop comprehensive documentation covering operational procedures, system configurations, and environment setups. 

• Continuously identify and implement automation opportunities to reduce manual tasks and operational overhead. 

• Train junior engineers in different subjects of expertise. 

• Participate in a 24x7 shifting rotation. 

Your Qualifications

• Bachelor’s degree in Information Technology, Engineering, or a related technical field.

• Minimum 5 years of experience supporting critical, high-availability production systems with a focus on automation, reliability, and operational excellence.

• At least 5+ years of hands-on experience in at least 1–2 tools per domain:

  • Linux Administration & Troubleshooting: RHEL, CentOS, Ubuntu, or similar Unix-based OS.

  • Distributed Applications: Microservices architecture and distributed application support.

  • Logging & Monitoring: Splunk, Grafana, Prometheus.

  • Incident Management: PagerDuty, ServiceNow.

  • Version Control: Git, GitHub, GitLab.

Plus points if you have:

• Certifications such as CKA, CKAD, or cloud certifications (AWS, Azure, GCP).

• Experience supporting and maintaining PaaS environments, CDNs, Messaging Queues, API Gateways, and Proxies in scalable, resilient architectures.

• Proven success in cross-functional collaboration within modern DevOps environments.

• Ability to drive operational efficiency through automation, using Bash, Python, or similar scripting languages.