Platform Systems Engineer

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Platform Systems Engineer

Full-time · Cebu

Your Role

  • Identify, troubleshoot, resolve and escalate incidents quickly and effectively.
  • Be responsible for the operational monitoring of the platform health and performance.
  • Be responsible for triaging problems reported by end-users. 
  • Utilize application logs and stack traces in debugging reported issues. 
  • Work with other engineers in sustaining and improving application health and performance. 
  • Develop tools, operational enhancements and automated solutions 
  • Participate in incident response and post-incident reviews.
  • Write clear and consumable documentation of the environment and operational procedures.
  • Be a member of a 24 x7 shifting rotation. 

Your Qualifications

  • Strong sense of ownership, customer service support, and integrity demonstrated through excellent written/verbal communication.
  • Ability to work through complex engineering obstacles using debugging and problem solving skills.
  • Experience operating and troubleshooting Linux/Unix systems in a production environment.
  • Experience working with shell and scripting languages. 
  • Experience with containerization(Docker) and container orchestration platforms (Kubernetes)
  • Experience in logging, telemetry, and monitoring tool implementations like Splunk, Prometheus, and Grafana. 
  • Experience in using version control such as Git. 
  • Strong debugging and troubleshooting skills that span applications, systems, and networking (TCP/IP)
  • Experience in 24x7 shifting rotation.
  • Bachelor’s degree or higher education.

Plus Points

  • Experience in working and interfacing with APIs and serialized formatting like JSON and YAML. 
  • Familiarity and understanding of web-based interactive computing platform and Notebook technologies such as but not limited to Jupyter notebook, DeepNote, Apache Zeppalin, JetBrains Datalore, NextJournal or Google Colab. 
  • Understanding and debugging python scripts. 
  • Operations experience in e-commerce, retail banking, or Payments systems. 
  • Experience working with AWS in production at scale. 

Your Team

You'll be part of a driven and passionate Platform System Engineering team, whose work is known for excellent operational work. These are people who are taking head-on data center and platform operation challenges, not afraid of doing the dirty work, but still continuously looking out for ways to make things more efficient and better. 

Our team is made up of individuals who are aligned with OpsWerks’ values. In the spirit of building a healthy community, which requires open and honest communication, here are our expectations for each and everyone one of us at opswerks:

  • To uphold OpsWerks’ Mission and Methods
  • To know, believe, and execute each team’s mission plan
  • Growing in the 4 awarenesses (self, others, surroundings, and situation)
  • To take ownership of your personal growth for the team’s well-being
  • To never give up, to never give in… only giving your best

Ready to start your awesome journey and be part of OpsWerks?