Team Lead - People Business Partnership & Talent Acquisition

OpsWerks is a technical consulting company specializing in operational services for high tech industry. We help platform and infrastructure teams operate multi-cloud environments, execute complex migrations, and enable seamless app deployments.

Your Role

Team Leadership

• Partner closely with the Team Manager in shaping and delivering People Business Partnership (PBP) and Talent Acquisition (TA) strategies aligned with business goals

• Work side by side with Senior Technology Recruiter for Technical roles to design and execute effective hiring strategies

• Champion and drive Employer and Employee Branding initiatives, partnering with Employee Experience, Digital Marketing partners, and business leaders to strengthen our employer value proposition and reinforce talent attraction 

Business Partnering & Strategic Support

• Drive organizational development initiatives, including team design and capability planning

• Provide leadership coaching and support performance management processes.

• Lead engagement and retention strategies that foster a high-performance culture.

• Manage complex employee relations matters and contribute to culture development initiatives.

• Partner with leaders on workforce planning and talent mapping

• Own and continuously improve the onboarding experience in partnership with Learning & Development.

• Act as a steward of employee experience and culture, ensuring alignment with company BVMMs and leadership expectations.

Process Improvement & Automation

• Support the integration and optimization of business intelligence tools, people analytics, and data visualization dashboards.

• Identify opportunities to streamline people processes and drive operational excellence through automation and continuous improvement.

 Team Management and Cross Function Collaboration

• Lead, mentor, and develop a team of People Business Partners and Talent Acquisition professionals to deliver impactful people solutions

• Provide direction on role evolution between strategic PBP focus and Talent Acquisition priorities based on business needs.

• Drive execution of strategic HR initiatives and ensure consistent delivery of people programs across teams.

• Foster strong cross-functional partnerships to enable business growth and organizational effectiveness.

Talent Acquisition

• Support hiring strategies together with PBP/TA members and Senior Technology Recruiter for Technical roles to meet workforce demands

• Deliver actionable hiring insights, reports, and market intelligence to hiring leaders to support data-driven decisions.

• Coordinate workforce planning cycles and partners with Finance and Cluster Owners to ensure headcount alignment with business plans.

• Ensure a high-quality candidate and hiring manager experience across the recruitment lifecycle

Your Qualifications

• Education: A bachelor's degree in Human Resources, Business Administration, or a related field

• Experience: At least 3-5 years of supervisory/ team lead experience in talent acquisition and 3-5 years of supervisory/ team lead experience in People Business Partnership capacity roles or similar strategic HR roles

• Employer & Employee Branding Experience: Demonstrated experience in designing, leading, or contributing to employer branding, employee engagement campaigns, or talent attraction initiatives that enhance organizational reputation and employee experience.

• Full-Cycle Recruiting Experience: Experience in managing the entire recruitment process, from sourcing to onboarding, is crucial. Proficiency in ATS platforms and LinkedIn Recruiter platform is a plus.

• Industry Knowledge: Strong understanding of local labor laws and regulations.

• Recruitment Best Practices: Deep knowledge of recruitment tools, technologies, sourcing strategies, and talent market trends.

• Business Acumen: A solid understanding of business strategy and translate it into effective people solutions.

• Digital Literacy: Proficiency in using technology to drive efficiencies and improve talent acquisition processes is increasingly important.

• Negotiation Skills: Ability to influence and negotiate effectively with candidates and stakeholders.

• Communication Skills: Excellent written and verbal communication skills, with the ability to effectively communicate with employees, leaderships, and external partners.

• Problem-Solving Skills: Strong analytical thinking with the ability to identify root causes and implement solutions, and implement changes to improve efficiency and effectiveness.

• Organizational Skills: Excellent organizational skills, with the ability to manage multiple tasks and priorities in a fast-paced environment.

• Analytical Skills: Ability to interpret data, identify trends, and make informed decisions to improve site operations.

• Customer Service Orientation: A strong customer service orientation, with the ability to anticipate and meet the needs of internal and external stakeholders.