Learning Partner
We take pride in making operation teams thrive. We believe that products, services, tools, and processes should serve the needs of the people, not the other way around. Our success is largely dependent on the stellar ability of our members.
We are looking for a highly motivated Learning Specialist who excels at identifying the current and future skills requirements of an organization. Has a passion for creating flexible learning interventions to meet the diverse needs of our talented workforce.
In this role, you will be a key member of the Learning & Development Team and play a vital part in enhancing the competencies of our employees by developing and delivering behavioral and mindset training programs that align with our company’s core values. You will have the opportunity to make a difference by conducting needs assessments, designing engaging curriculum and learning materials, and overseeing all aspects of training interventions that will be part of the University.
You will support this effort by:
Boosting and driving workplace performance through the design and conduct of flexible mindset and behavioral learning programs to enhance the skills and competencies of the members
Collaborating with various stakeholders to identify the skills and knowledge gaps
Setting up a curriculum with targeted solutions to address the gaps towards the role path
Delivering learning sessions aligned with the company’s core values.
Evaluating the effectiveness of the learning solutions and making the necessary adjustments to ensure continuous improvement
You are expected to carry out a wide range of duties to support the L&D functions. This gives you a very critical role in helping drive all platforms and supporting the Professional Services Group while striving for long-term value creation. If this sounds like a perfect fit for you, we would like to meet you. Join us in fostering a culture of continuous learning and professional growth.
Evaluate individual and organizational development needs and gaps
Design and deliver e-learning courses, workshops and other trainings
Assist in the creation and execution of learning strategies and programs
Develop evaluation tools and strategies to assess learning program effectiveness
Monitor training metrics and Key Performance Indicators
Extract LMS data for analysis. Provide reports on the status of learning program completion, effectiveness, and other operational metrics
Manage eLearning content in our LMS to reflect the most current product/service offerings, and policies/procedures;
Draft and manage all guidelines pertinent with regard to learning programs.
Organize workflow and ensure that the L&D team understands their duties or delegated tasks.
Help the Learning Program Manager in developing members through career pathing
Ability to effectively interact with stakeholders to understand key business drivers, identify performance gaps and develop effective training to build all skill levels.
At least 3 years of experience executing high-quality mindset and behavioral learning programs in a fast-paced deadline-oriented environment without day-to-day oversight.
Extensive knowledge of instructional design theory and learning principles.
Proven ability to master the full training cycle.
Adequate knowledge and experience of learning management software.
Familiarity with traditional and modern training methods, tools and techniques.
Skilled with the use of web-based e-learning development tools
Experience publishing e-learning to SCORM standards
Adheres to industry best practices and standards when developing learning and performance solutions
Ability to conduct cost-benefit analysis and calculate training ROI
Bachelor degree in Industrial/Organizational Psychology, Instructional Technology, Education is required; Master degree or equivalent experience is preferred.
Must be amenable to work on mid-shift from 4pm to 1am. (Shift may change depending on business needs.)
Must be amenable to work on-site.
In this role, you’ll report to the Head of Learning & Development. Day-to-day you’ll work closely with other teammates.
Our team is made up of individuals who are aligned through Opswerks’ values. In the spirit of building a healthy community, which requires open and honest communication, here are our expectations for each and everyone one of us at Opswerks:
To uphold Opswerks’ Mission and Methods
To know, believe and execute each team’s mission plan
Growing in the 4 awarenesses (self, others, surroundings and situation)
To take ownership of your personal growth for the team’s well-being
To never give up, to never give in … only giving your best
Ready to start your awesome journey and be part of OpsWerks?