Learning & Development Partner

About OpsWerks:

OpsWerks is a technical consulting company specializing in operational services for the high-tech industry. As we continue to grow rapidly, we are expanding our People Operations and Development (POD) Group to support and scale our most important asset—our people.

The Role:

We are looking for a proactive and experienced Learning & Development Partner to join our dynamic POD team. This individual will play a key role in designing, implementing, and scaling learning and development initiatives that support our team members' growth and align with the company's strategic goals.

As an L&D Partner, you will focus on identifying capability gaps, developing targeted learning programs, and supporting a culture of continuous learning across our PH sites. Your work will directly impact the development, engagement, and success of our growing workforce.

Key Responsibilities:

Learning Design & Execution

• Conduct needs assessments to identify learning priorities

• Design and develop engaging learning content and materials that drive business impact and support organizational goals

• Deliver virtual and in-person learning programs, onboarding sessions, and capability-building workshops

• Customize learning programs based on audience type, function, and job level

Stakeholder Partnership

• Collaborate with People Business Partners, Team Leads, and Business Managers to assess and align learning needs

• Participate in talent reviews and development planning

• Ensure alignment of learning goals with team and performance expectations

Learning Evaluation & Analytics

• Collect feedback, measure effectiveness, and track ROI of learning programs

• Analyze performance improvement trends and continuously adapt learning content

• Report learning data, LMS metrics, and program feedback to leadership to identify trends, gaps, and opportunities

Program Management

• Coordinate scheduling, logistics, and communication for learning sessions

• Support onboarding programs and leadership development initiatives

• Track and monitor learner attendance, course completion, and engagement metrics

Learning Culture & Innovation

• Support and promote learning campaigns, knowledge-sharing events, and peer-led sessions

• Encourage the use of the LMS and self-paced learning resources

• Stay up-to-date with L&D trends and recommend innovative learning approaches