Instructional Designer

OpsWerks is a technical consulting company specializing in operational services for the high-tech industry. We help platform and infrastructure teams operate multi-cloud environments, execute complex migrations, and enable seamless app deployments.

Your Role

• Transform ideas and storyboards into learner-ready assets, including SCORM/xAPI-compliant courses, job aids, and micro-learning modules.

• Ensure all learning products are clear, accessible, polished, and aligned with organizational goals.

• Manage the end-to-end development process: design, QA, publishing into the LMS, and post-launch improvements.

• Design engaging learning experiences with knowledge checks, bite-sized modules, and supportive job aids.

• Collaborate closely with SMEs and L&D teammates, running reviews and pilot tests to refine learning products.

• Incorporate feedback and iterate to continuously improve the learner experience.

Your Qualifications

• 1–3 years of experience in instructional design, content development, or Learning & Development operations.

• Proficiency with authoring tools such as Articulate 360, Rise, Storyline, or Captivate, and familiarity with LMS platforms (SCORM/xAPI).

• Strong writing and visual communication skills, with attention to detail in QA and accessibility (WCAG 2.1 AA compliance).

• Ability to balance creativity with consistency, ensuring learning materials meet high standards and learner needs.

• Exposure to learning operations, learning development programs, or compliance tools is a plus.

• LMS platform knowledge (Moodle, Docebo, or similar).

• Reporting and dashboarding (Excel, Google Sheets, built-in Microsoft tools).