Who We Are

OpsWerks specializes in making data center and cloud operation teams thrive. Our philosophy is about making technology "werk"​ for our customers by tailoring solutions to their exact needs. We believe that products, services, tools, and processes should serve the needs of people, not the other way around.

Our global team of service architects, infrastructure admins, and software engineers have built and operated some of the world's largest, most scalable environments over the past two decades. From 24/7 monitoring to infrastructure design to application development, our team of talented, creative, and dynamic people has got it all covered.

Join us at OpsWerks. Together, we can make technology werk for people.

We are currently looking for a passionate Linux Infrastructure Engineer who understands data center operations. Part of your responsibility is to ensure the highest level of systems and infrastructure availability and has a knack for continuous improvement of processes for efficiency. 

Your Role

• Identify, troubleshoot, resolve and escalate incidents quickly and effectively.
  
• Be responsible for the operational monitoring of the platform health.
  
• Be responsible for the platform end-users’ problems.
  
• Develop tools, operational enhancements and automated solutions 
  
• Perform root cause analysis. Identify and resolve underlying problem patterns, while driving to develop automated and self-healing solutions.
  
• Participate in outage conference calls.
  
• Write clear and consumable documentation of the environment and operational procedures.
  
• Be a member of a 24 x7 shifting rotation.

Your Qualifications

• Strong sense of ownership, customer service, and integrity demonstrated through excellent written/verbal communication.
  
• Ability to work through complex engineering obstacles using debugging and problem solving skills.
• Deep working knowledge of Linux operating system, knowing the ins and outs of disk / file system / process / resource / user / package / service management.
• Experience in finding and troubleshooting faulty server hardware using OS native tools.
  
• Working ops experience with containerized systems and cluster management technologies like Docker and Kubernetes
• A passion for eliminating repetitive manual processes using automation.
  
• Fluency in scripting languages such as Bash or Python.
  
• Understanding of standard network protocols and components such as: HTTP, TSL/SSL, DNS, ECMP, TCP/IP, ICMP, the OSI model, subnetting and load balancing strategies.
  
• Has experience in logging, telemetry, and monitoring tool implementations like Splunk or Prometheus.
• Bachelor’s degree or higher education.

Plus Points

• RedHat Certified System Administrator
• Understanding of Linux kernel space, memory process, threads, static and shared libraries, interprocess communication, and signals.
• Experience handling large numbers of diverse systems with configuration management systems like Puppet, Chef, Ansible or Salt.
• Experience in working and interfacing with APIs and serialized formatting like JSON and YAML is a plus.

Your Team