Infrastructure Engineer - Linux

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Infrastructure Engineer - Linux

Full-time · Cebu

Your Role

  • Identify, troubleshoot, resolve and escalate incidents quickly and effectively.
  • Be responsible for the operational monitoring of the platform health.
  • Be responsible for the platform end-users’ problems.
  • Develop tools, operational enhancements and automated solutions 
  • Perform root cause analysis. Identify and resolve underlying problem patterns, while driving to develop automated and self-healing solutions.
  • Participate in outage conference calls.
  • Write clear and consumable documentation of the environment and operational procedures.
  • Be a member of a 24 x7 shifting rotation.

Your Qualifications

  • Strong sense of ownership, customer service, and integrity demonstrated through excellent written/verbal communication.
  • Ability to work through complex engineering obstacles using debugging and problem solving skills.
  • Deep working knowledge of Linux operating system, knowing the ins and outs of disk / file system / process / resource / user / package / service management.
  • Experience in finding and troubleshooting faulty server hardware using OS native tools.
  • Working ops experience with containerized systems and cluster management technologies like Docker and Kubernetes
  • A passion for eliminating repetitive manual processes using automation.
  • Fluency in scripting languages such as Bash or Python.
  • Understanding of standard network protocols and components such as: HTTP, TSL/SSL, DNS, ECMP, TCP/IP, ICMP, the OSI model, subnetting and load balancing strategies.
  • Has experience in logging, telemetry, and monitoring tool implementations like Splunk or Prometheus.
  • Bachelor’s degree or higher education.

Plus Points

  • RedHat Certified System Administrator
  • Understanding of Linux kernel space, memory process, threads, static and shared libraries, interprocess communication, and signals.
  • Experience handling large numbers of diverse systems with configuration management systems like Puppet, Chef, Ansible or Salt.
  • Experience in working and interfacing with APIs and serialized formatting like JSON and YAML is a plus.

Your Team

You'll be part of a driven and passionate site reliability engineering team, whose work is known for excellent operational work. These are people who are taking head-on data center and platform operation challenges, not afraid of doing the dirty work, but still, continuously looking out for ways to make things efficient and better. 

Our team is made up of individuals who are aligned with OpsWerks’ values. In the spirit of building a healthy community, which requires open and honest communication, here are our expectations for each and everyone one of us at OpsWerks:

  • To uphold OpsWerks’ Mission and Methods
  • To know, believe and execute each team’s mission plan
  • Growing in the 4 awarenesses (self, others, surroundings, and situation)
  • To take ownership of your personal growth for the team’s well-being
  • To never give up, to never give in … only giving your best

Ready to start your awesome journey and be part of OpsWerks?