We're looking for a Senior IT Engineer to join our growing and mission-driven IT & Security Group.
As an IT Engineer working in the Product Services Group (PSG), you will:
Maintain all IT systems and solutions that power the company, from on-premise to cloud platforms.
Deploy, configure, harden, and administer computer systems and applications.
Research and recommend strategies to improve the existing IT and security processes and technologies.
Maintain the systems monitoring tools to ensure monitoring coverage and accuracy.
Troubleshoot company infrastructure and end-user issues and recommend or develop an effective solution.
Create and maintain technical documentation, FAQs, and runbooks for team members to adhere to.
Train and orient end-users for new and updated systems, applications, and tools.
Evaluate equipment, applications, and tools and provide recommendations.
Provide mentoring to fellow engineers and IT interns.
Conduct regular inventory/audit of IT equipment, applications, and tools.
Provide on-call support for high-priority outages and issues.
Perform security reviews of processes, infrastructure, and applications.
Work with different vendors for different IT requirements and projects.
At least 3 years of experience as a Site Reliability Engineer, DevOps, Systems Administrator, or System Engineer.
Solid hands-on experience in Linux and macOS operating systems.
Exceptional communication and leadership skills.
Strong customer service orientation.
Hands-on experience in the operations and management of different hybrid and cloud infrastructure (AWS, GCP, Azure, and others) and containerization (Kubernetes, EKS).
Proficient in maintaining hosted messaging and productivity systems such as MS 365, GSuite and migrations to different platforms.
Experience in maintaining security infrastructure using Okta, FreeIPA and RADIUS.
A knack for automating and scripting using any of the following languages: Bash, Python, HCL, etc.
Ability to work in a team-oriented, collaborative environment.
Willing to work onsite, 5 days a week.
Willing to be assigned on a shifting schedule.
Plus Points
Certifications in infrastructure (CKA, CKAD, CKS, CISSP, AWS*, GCP, Terraform, or similar).
Experience in the Continuous Integration and Deployment (CI/CD) process and its purpose.
Familiarity with the Software Development Life Cycle (SDLC), particularly Agile-Scrum and its ceremonies.
Experience in container and application security landscape and best practices.
Experience with infrastructure-as-code technologies such as Terraform, Ansible, Puppet, Chef, or Pulumi.
Knowledge of different monitoring and observability solutions such as Prometheus, Grafana, Elasticsearch, or Splunk.
Do you want to join our team as our new Information Technology Engineer? Then we'd love to hear about you!