Cloud Operations Engineer

Your Role

As a CloudOps Engineer, you will play a key role in managing and optimizing multi-cloud environments. Your responsibilities will include:

• Ensuring high availability, performance, security, and operational efficiency across mission-critical systems. 

• Collaborate with SRE partners and cross-functional teams in a fast-paced environment.

• Act as an escalation point for user support, leading investigations, troubleshooting, and systems administration.

• Contribute to process documentation, reporting, data analysis, and automation initiatives.

• Provide solution recommendations to improve systems and operations.

• Serve as a subject matter expert in cloud platforms and services, influencing operational strategies and objectives.

• Spearhead engineering projects and programs to drive technical excellence.

Your Qualifications

• Bachelor’s degree in Computer Science or a related technical field.

• Minimum 3 years of experience with AWS, plus hands-on experience with at least one other public cloud platform (e.g., Azure, Google Cloud, Alibaba Cloud); design/architecting experience is a plus.

• Proven experience integrating DevOps and CI/CD practices across public, private, or hybrid cloud infrastructures.

• Experience with DevOps tools (e.g., Git, GitLab, GitHub, Artifactory, Jenkins, TeamCity, Spinnaker) and deploying with platforms like Kubernetes.

• Hands-on experience in technical customer success and support, particularly with systems platforms, infrastructure, and services.

• AWS or other relevant cloud certifications (preferred).